Frequently Asked Questions

How much does it cost to use Disciple Tools?

Disciple.Tools is free to use, but most be hosted. If you are experienced with self hosting, you can do it yourself. If not, you will want to use a demo site for now, which is fully functional.

We are close to having a simple hosting solution offered through a partner non-profit. They hope to have solutions starting at $25/month and increasing depending on your complexity and need - mainly related to security issues.

Check out the demo and you are free to run with it for a while as the hosting stuff is still being developed.

I Don’t See All of My Contacts

The reason that you don’t see all your contacts may be that some contacts are shared with you, but you aren’t assigned to them. If the contact only shows up under Contacts shared with me list, then that contact was shared with you and not assigned to you. This does not put them in your contacts list, but it does allow you to get a notification for any changes made to that contact.

I got a Permission Denied message

“Sorry, you don’t have permission to view the group with id 174. Request permission from your administrator.”

If you get a message that says something about “permission denied”, then please contact the person who is in charge of your Disciple Tools installation and inform them which person or group your were trying to view. They will then be able to share the contact or share the group with you so that you can have permission to view the record.

I Lost My Password

If you have lost your password, go to the homepage. Once there, click on the link called Lost your password?. You will then be taken to a page where you will enter your email address associated with your account. An email will be sent to this account. Follow the steps in the email to reset your password.

How do I remove the demo sample content?

Refer to the Remove Sample Content section of this help guide.

How do I delete a user or group?

In the wp-admin backend area is where a contact or group can be deleted.

How do I add other users to my Disciple Tools site?

Refer to the Users section of this help guide.

How do I add custom tiles and fields?

Refer to the Custom Tiles and Fields section of this help guide.

For other customizations such as Email Settings, Site Notifications, Custom Lists, etc. you can modify these in the DT Settings found the backend of the site. Learn more about the DT Settings section of this help guide.